Each country has its own unique import procedures, which are subject to change. If you have an order held in customs then please contact our Customer Service team with your…
A dispatch confirmation email will be sent once your order has been shipped. This email will also contain your tracking information.
Should you be unavailable to sign for the parcel you can select from a number of options including, collection from Depot, leave in a safe place, deliver with a neighbor.…
It does not have to be the addressee. The signature is electronically logged for security reasons. Any signature at the address will be accepted as proof of delivery.
No. All of our couriers require a recipient signature to prove delivery of the item. This cannot be guaranteed at a PO Box address.
We ship worldwide by DHL. We reserve the right to use discretion in circumstances where it makes more sense to use an alternative delivery method.
You will be sent a dispatch confirmation email as soon as your order has been processed. This email will also contain your tracking number issued by the chosen shipper. You…
By default, the last used shipping address will be saved into to your ShellSoul account. When you are checking out your order, the default shipping address will be displayed and…
Options: 1. DHL Freight: Flat Rates for various regions, shipment will be calculated at Checkout. Shipping takes around 10 days time. 2. Hong Kong Post: Free Shipping in 3 Days…
We ship almost worldwide. Shipping time varies depending on the chosen Shipper: 1. DHL (global): around 10 Working Days 2. Hong Kong Post (Hong Kong): around 3 Working Days
© 2018 by SHELLSOUL TEAM.
Gear Up Your Soul with our selected gears. We ship worldwide.
Address:
Unit 2305, Apec Plaza, 49 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong
Email us:
[email protected]
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